Machine prohibited range and warranty description

Please do not use machines that are manufactured/sold by our company to grind/mix ingredients that are dangerous, explosive, flammable, conductive etc. to prevent user injury. If incident happens, it will not be related to our company.
Machines that are manufactured by Rong Tsong provides a one-year-warranty under normal usage. Consumables are not included in the warranty.
Under normal usage, machines will be provided free mantainence during warranty period(Does not include transportation/freight charges)
If there is any problem with the machine, please contact our company first to inform us regarding the machine malfunction. (Working hours: Monday ~ Friday. 8:00AM~12:00PM ; 1:00PM~5:00PM. Off on the weekends)
No matter if the machine is still within the warranty period or not, charges required for the machine to be send back to our company for mantainence/repairing will be covered by the user's side.